Anonymous
map-marker Toronto, Ontario

E-gift card

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Received an e-gift card without a pin as a gift. Is not accepted online without pin. Tried contacting through phone and or email and cannot contact anyone. When I check the number it says card invalid.
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Ricardo K Ruu

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Verified Reviewer
| map-marker Averasboro, North Carolina

Complain

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I ordered a Philly steak mushroom sub upon receiving the sub there was no salted onions peppers and most importantly there was no meat on the sub. I I approach the representative behind the counter and she tried to argue with me insisting that the sub did not come with any meat. I paid a total of $15.35 for a sub with no meat doesn't make any sense to me.
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Preferred solution: A free sub for my troubles.

User's recommendation: My recommendation is to stand in front of them and watch them make your sub do not order it online do not order it online

Anonymous
map-marker Cape Coral, Florida

Cold meatballs

Quiznos - Cold meatballs
Miami Airport got a Quiznos sandwich. No Quiznos in my area any longer but I remembered them well. Total disappointment. Meatballs were cold so I asked them to run sandwich again still cold. Made another same way. Still cold. Maybe meatballs need to start at least luke warm before they run thru brief warmer.
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User's recommendation: Don't pay $9 for a cold meatballs sandwich.

Rob P Ejw

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Verified Reviewer
| map-marker Milford, Connecticut

So people know a gr8 place for lunch.

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I have been to Quizons Orange many times for lunch. This time, the first time, was greated my a Lady who took my order, and asked what kind of bread, I never knew I had a choice.

I told her, watched it being made by her, with gloves on during the whole process. She placed it in a small oven where it became a tosty masterpiece of yumm,yumm, for my pleasure. I went to the casier where he offered me a free soda, wow Things just got better, if it tastes as good as it looks I will be back again. Hence I came back many times, and watched as I ate many free sodas begining given away, very friendly and conversation between customers and a man, found out that he was the Owner and his family were the crew that served me and kept the place clean and meats fresh and food delicious.

I have brought many of my friends and family members to Quizons Orange, which by the way the ONLY Quiznos that has the Lobester item offered to it's Orange Customers, because the Owner told Corp. My cusrtomers love that sandwhich, and It is still on Orange's menue...How about that for SERVICE ...A GOLD STAR 4 Service. I do not understand why anyone would give this place a poor review, the City health dept gives this place a A rating and so do I.

thanks Quiznos Orange. Rob

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User's recommendation: I recomend you bring your hunger, and be ready to smile with every bite.

Trysten Tro

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Verified Reviewer
| map-marker Clinton Township, Michigan

Ordered food at Quiznos in Rochester Hills, MI and wanted to use my gift cards received at Christmas! They would not accept them!

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they prepared sandwiches and soup for my order but when i went to pay for it they refused to use my gift cards. this location is not near my home so there os no other location either to try my gift cards, left without the food as i had no other way to pay!
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User's recommendation: cant speak for other people!

Corey C Ylk

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Verified Buyer
| map-marker Averasboro, North Carolina

Mad cause i paid for my order online and the location says it's open but they closed

Quiznos - Mad cause i paid for my order online and the location says it's open but they closed
Quiznos - Mad cause i paid for my order online and the location says it's open but they... - Image 2
Cause i ordered food online and it says the sadler location is open until 3 am and when i went to get my food they was closed and i had already paid
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Loss:
$8
Cons:
  • Need to update their hours online

Preferred solution: Full refund

User's recommendation: Should call before placing online orders

John Q Ntt

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Verified Buyer
|

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Verified Reviewer
| map-marker Los Angeles, California

I don't like the service rendered at that location.

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Quiznos - I don't like the service rendered at that location.
I was refused to use the restroom, before making a purchase, and the employees were very rude saying this is a public business not a restroom.
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User's recommendation: Don't visit the store.

Kurtis Hpj

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Verified Reviewer
| map-marker Toronto, Ontario

Poor service

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Hello,

I am writing to express a concerning issue about the Quiznos at 601 Ford Drive, Oakville, ON. that I just experienced (December 8th, 2023 at 3:50pm).

I was told that I could not order a 6 gluten free sub and could only order the full 12 because they would otherwise have to throw away the remaining 6 because it likely wouldnt get sold.

I have never been told this by any other Quiznos, and as someone who really enjoys Quiznos and the nice gluten free bread option that is available I am truly disappointed and feel discriminated against by this. That is no way to treat a customer. A food allergy / sensitivity should not be treated as a nuisance. I am happy that I normally have an option at Quiznos to accommodate my dietary restrictions, but in this instance I was very let down.

This is not how to correctly service (or not service) a customer.

It comes off as petty and greedy by trying to force someone into a larger order than they would like. Shame on Quiznos.

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Trysten Tro

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Verified Reviewer
| map-marker Clinton Township, Michigan

Got gift cards for quiznos for christmas and they wouldnt take them!

drove to quiznos and ordered sandwiches and soup[! went to pay with our gift cards and they wouldnt accept them! we left without our food! our daughter knew we really liked quiznos and gave us the gift cards for christmas! There are none near us but we traveled a distance to use them! only to be told we couldnt use our gift cards!
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User's recommendation: dont go to the quiznos in rochester hills!

John Q Ntt

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Verified Buyer
|

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Verified Reviewer
| map-marker Los Angeles, California

Problem at store

Quiznos - Problem at store
Well to say the least I was treated with total disrespect as a new customer at that location being denied service to use the restroom because of their lack of concern for my personal needs to be able to make a purchase properly.
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User's recommendation: Please be wise about who you do business with and report those who are disrespectful.

June N Gwl

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Verified Reviewer
| map-marker Adelaide, South Australia

We had the worst experience. Employee was high. Couldn't get it right after so many trys. June Nichols 505340****

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Quiznos - We had the worst experience. Employee was high. Couldn't get it right after so many...
Mesa az Higley and southern. The 2 kids had no customers service or just seamed like they just didn't care. June Nichols 505 340****
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Loss:
$27
Cons:
  • Bad employees

Preferred solution: Acknowledgement. I love Quiznos.I doubt I will ever go back and I'm going to tell everyone.

User's recommendation: Fire the high gal

Tara L Lmz

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Verified Reviewer
| map-marker Phoenix, Arizona

Complaint

I want a freaking refund or gift card. This is BS. I have not heard back from anyone in this matter.
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John Q Ntt

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Verified Reviewer
| map-marker Pune, Maharashtra

Problem at store

To whom it may concern, I asked to use the restroom before making an order and I was told that I had to buy something first very rudely speaking, so I explained that I was going to make a purchase after using the restroom and they kept repeating the same thing and then exacerbated the situation saying rudely it's for costumers only.
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Pros:
  • Convenience of service
Cons:
  • Bad employees

Preferred solution: Apology

User's recommendation: Don't go to that restaurant.

Nikki C Woz

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Verified Reviewer
| map-marker Fort Myers, Florida

Incorrect item

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Updated by user Oct 11, 2023

No resolution

Updated by user Oct 11, 2023

No resolution

Original review Oct 04, 2023
Item was Delivered . I ask allergic to one of items and became severely ill. When I called location, three times, I was told they do not label their subs, and that it was my fault for not checking sub before eating. That all they were willing to do was assure me next time they will label. But there will not be a next time for me, unless this issue is resolved.
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Loss:
$10
Pros:
  • Good food
Cons:
  • No follow protocol or care about customers preferences and safety

Preferred solution: Full refund

User's recommendation: Make sure you have your subs labeled and check to make sure all ingredients are safe

Danielle H Kpq

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Verified Buyer
|

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Verified Reviewer
| map-marker Rochester Hills, Michigan

I received racist treatment at the location in Rochester Hills, MI with a $509.00 order. The man spit in my face and was very violent towards me slamming his fists on the counter and throwing things.

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Quiznos - I received racist treatment at the location in Rochester Hills, MI with a $509.00...

I placed an order online the previous day. The next day the order was supposed to be ready at 11am.

It was not. I approached the counter to ask how long will it be as this was for a staff meeting and we were feeding 40 people. He immediately threw the receipt in my face and begin spitting at me and trying to intimate me. I know what racism looks like so I called him on it and he then got in my personal space and told me he was going to get me out of that store.

The other employees (who were not white) were still making the order trying to accommodate me. He was such a jerk and then called the police on me!

The police were very helpful but I did not continue my services and I am still waiting on the refund as I did not get my food! This place needs to be shut down permanently.

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Loss:
$509
Cons:
  • Racism

Preferred solution: Full refund

User's recommendation: Go to Subway

Logan B Xvi

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Verified Reviewer
| map-marker New York, New York

Complaint of store

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The store in Conway Arkansas makes door dashers complete the pick up order by having to fill up the drinks for the orders. I think it is the people that work at Quiznos job to do that. Will I be back? Not likely bc every worker there doesnt take responsibility
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User's recommendation: Dashers should choose to pass this store up because when you go in, expect to do the Quiznos work as well

About

Summary

Quiznos is a public company. This is a fast food sandwich franchise. The company was established in 1981. At the present time the company is headquartered in Denver, Colorado. Quiznos specializes in submarine sandwiches including Classic Italian, Mesquite Chicken with Bacon, Prime Rib Cheesesteak and other subs. All the sandwiches of Quiznos are toasted. Quiznos is one of top three largest submarine sandwich shop chains in the United States. The company operates thousands of Quiznos sandwich shops in the USA, Canada, the United Kingdom, Ireland, Iceland, Cayman Island, Japan and many other countries all over the world.

Quiznos reviews and complaints

Quiznos is ranked 80 out of 440 in Fast Food category

Area Served

UK, USA

Payment Methods

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